p989 Casino – Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") applies to all personal data processed by p989 ("p989," "we," "us," "our") in connection with the operation of p989.club and all associated online gaming services, mobile web experiences, customer support channels, and marketing communications.

p989 processes personal data in accordance with the Republic Act No. 10173 – Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, the issuances of the National Privacy Commission (NPC), and the applicable data protection requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

By registering an account on p989 or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not use p989's services.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is:

p989 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Policy. Player data subject requests and privacy concerns should be directed to the DPO through live chat support at p989.club or by written communication to the support email address listed above.

3. Categories of Personal Data We Collect

p989 collects the following categories of personal data from registered players and platform visitors:

p989 does not collect or store full payment card numbers. p989 does not collect sensitive personal information beyond government ID details required for mandatory age and identity verification under PAGCOR regulations.

4. How We Collect Your Data

p989 collects personal data through the following channels:

• Direct submission: Information you provide during account registration, identity verification, deposit and withdrawal forms, support interactions, and promotional opt-ins;
• Automated technical collection: Data collected automatically when you access p989.club, including IP address, browser data, device identifiers, and session activity logs via cookies and server-side logging;
• Third-party verification providers: KYC (Know Your Customer) and AML (Anti-Money Laundering) verification data received from identity verification service providers and payment processors (GCash, PayMaya, BPI, BDO, Metrobank) in the course of processing your transactions;
• PAGCOR and regulatory sources: Data received from PAGCOR or other Philippine regulatory authorities as required by our licensing conditions, including self-exclusion registry data.

5. Purpose & Legal Basis for Processing

p989 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing your registration data, financial transactions, and gaming activity is necessary for p989 to perform the services you have contracted for as a registered player;
• Legal obligation: Identity verification, age verification (21+ requirement), AML/KYC screening, and transaction monitoring are mandatory under PAGCOR licensing conditions and Philippine financial crime prevention laws;
• Legitimate interests: Technical data processing for platform security, fraud detection, responsible gaming monitoring, and service improvement serves legitimate operational interests that do not override your privacy rights;
• Consent: Marketing communications, promotional offers, and non-essential cookies are processed only where you have given explicit, informed consent that can be withdrawn at any time.

6. Data Sharing & Third-Party Disclosure

p989 does not sell your personal data to third parties. p989 shares personal data only in the following circumstances:

• Payment processors: GCash (Mynt/Globe Fintech), PayMaya (Voyager Innovations), BPI, BDO, and Metrobank receive only the minimum transaction data necessary to process deposits and withdrawals;
• Identity verification providers: Government ID data is shared with accredited KYC verification partners for the sole purpose of age and identity verification as required by PAGCOR;
• Game software providers: Anonymized or pseudonymized session data may be shared with game providers to resolve technical disputes or audit game outcomes;
• PAGCOR and regulatory authorities: p989 is required to provide transaction records, player data, and gaming activity reports to PAGCOR and relevant Philippine law enforcement agencies upon lawful request;
• Legal proceedings: Personal data may be disclosed in response to a valid court order, subpoena, or other lawful legal process issued by Philippine courts or authorities.

All third parties with whom p989 shares personal data are contractually required to maintain appropriate data security standards and to process the data only for the specified purpose.

7. International Data Transfers

Some of p989's technology partners and game software providers are based outside the Philippines. Where personal data is transferred internationally, p989 ensures that adequate protections are in place, including:

• Transfer only to countries or organizations recognized by the NPC as providing adequate data protection;
• Contractual data processing agreements incorporating the NPC's standard contractual clauses;
• Data minimization — only the minimum data necessary is transferred to international recipients.

p989 does not transfer your financial transaction data internationally. All peso-denominated payment processing occurs through Philippine-registered payment providers.

8. Data Retention

p989 retains personal data for the following periods:

• Active account data: Retained for the duration of your account plus five (5) years following account closure, as required by PAGCOR and Philippine AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Identity verification documents: Retained for five (5) years following account closure;
• Support communications: Retained for three (3) years from the date of the interaction;
• Technical logs: Retained for twelve (12) months and then anonymized or deleted.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

9. Security Measures

p989 implements industry-standard technical and organizational security measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and p989's servers;
• Encrypted storage of sensitive personal data at rest using AES-256 encryption;
• Role-based access controls ensuring that p989 staff can only access personal data necessary for their specific functions;
• Regular third-party security audits and penetration testing of the p989 platform;
• Multi-factor authentication for all p989 administrative systems;
• Incident response procedures compliant with NPC breach notification requirements (72-hour notification obligation for breaches affecting sensitive personal information).

While p989 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your p989 login credentials.

10. Cookies & Tracking Technologies

p989.club uses the following categories of cookies and tracking technologies:

• Strictly necessary cookies: Required for the platform to function — session management, login authentication, and security tokens. These cannot be disabled;
• Performance cookies: Collect anonymized data about how players use p989.club to help us improve the platform experience. Enabled by default but can be disabled;
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations;
• Analytics cookies: Used to understand aggregate user behavior on p989.club. No individual player is identified in analytics reporting.

p989 does not use third-party advertising cookies or cross-site tracking cookies. You may manage your cookie preferences through your browser settings at any time.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by p989:

• Right to be informed: The right to know what personal data p989 holds about you and how it is being processed;
• Right of access: The right to request a copy of the personal data p989 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller;
• Right to file a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe p989 has violated your data privacy rights.

To exercise any of the above rights, contact p989's Data Protection Officer via live chat support at p989.club. p989 will respond to verified data subject requests within fifteen (15) business days in accordance with NPC guidelines.

12. Protection of Minors

If you are a parent or guardian and believe your child may have registered an account on p989, please contact our support team immediately via live chat at p989.club. p989 will investigate and take appropriate action without undue delay.

13. Updates to This Policy

p989 may update this Privacy Policy periodically to reflect changes in our data processing practices, legal requirements, or platform features. Material changes will be communicated to registered players via email notification or prominent notice on p989.club at least seven (7) days before taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of p989's services following notification of changes constitutes acceptance of the updated Policy.

14. Contact & Data Protection Officer

For privacy-related inquiries, data subject requests, or to reach p989's Data Protection Officer:

• Live Chat Support: Available 24/7 via p989.club — fastest response channel
• Written Email: [email protected] — please include "Privacy Request" in your subject line
• Regulatory Authority: National Privacy Commission (NPC) of the Philippines — for complaints regarding p989's data handling practices
• Gaming Regulator: Philippine Amusement and Gaming Corporation (PAGCOR) — for complaints regarding player data in the context of gaming operations

p989 is committed to resolving all privacy concerns promptly and transparently. Our support team communicates in natural Filipino-English and understands local data protection context, including PAGCOR requirements unique to Philippine online gaming operators.